Interviews

Automatic for the people
Lloyds TSB is an institution gunning on organic growth. FST sat down with Jayne Opperman, CIO of its Central Technology Functions, to discover how the bank is using technology to drive forward.
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Flexible thinking

FST had the pleasure of talking with Chris Hayward, Global CIO of Corporate Services at Deutsche Bank, about building horizontal platforms, outsourcing, and how IT needs to act as an internal consultancy.

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Harnessing the power of technology
FST chats to David Luzon, CIO of Bank Hapoalim, to discover how technology provides the backbone of this Israeli bank’s expanding operations.
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Other Interviews

Big Thinking
As CIO of one of the biggest banks in the world, Ken Harvey is at the cutting edge of technology innovation in financial services, as he explained to FST’s Huw Thomas.
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An interview with Sjaak de Graaf
Already one of the biggest banks in Europe, ING’s mission is to become the most preferred consumer bank in the world. FST caught up with ING COO Sjaak De Graaf who outlined how this ambitious target can be realised.
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The only way is up
Barclays Stockbrokers – the UK’s largest retail brokerage – has mushroomed by 30 percent in the 18 months that Amy Nauiokas has headed up the business.
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Securing privacy
Spanish heavyweight Banco Santander is the eighth biggest bank in the world. FST caught up with Agustin Abalo – SVP and CIO of Santander International – and talks security.
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Talking SEPA
With the build up to SEPA ongoing, FST spoke with Christian Westerhaus, Head of Payments Strategy and Infrastructures for Cash Management at Deutsche Bank about how the German giant sees the industry’s progress.
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The intelligent revolution
Intelligent Finance’s MD Mark Parker tells FST how it is using technology to offer a better customer experience and capture more of the growing mortgage ‘offset’ market.
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A truly single market - Edith Rigler, HSBC Bank plc
“The Single Euro Payments Area is a natural consequence of the introduction of the euro,” says Edith Rigler, Head of Product Market Management, Europe and Programme Director for SEPA at HSBC Bank plc in London.
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Best practice in compliance - Paul Martin, Fortis’s Global Head of Compliance
Fortis Investments is the autonomous global asset management arm of the Fortis group, offering a variety of investment management services around the globe.
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Making better bankers - Glenn Wilson, US Citizens National Bank
Founded in 1914, The Risk Management Association (RMA) is a not-for-profit, member-driven professional association whose sole purpose is to advance the use of sound risk principles in the financial services industry.
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The five minute CEO - Arjun Singh CEO of WNS Global Services
Arjun Singh is CEO of the BFSI vertical – WNS Global Services. FST caught up with him to discuss his business.
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Taking customer management into the board room - Sanat Rao of Infosys Technologies Limited
Championing the customer cause with a chief customer officer Sanat Rao, Associate Vice President & Global Head–Finacle Sales, Infosys Technologies Limited
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The two-minute interview
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Deep impact
We caught up with Anthony Smith, SECOR Financial Services Solutions, to find out about the positive impact of compliance
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IT controls – the secret of compliance audit success
As FST discovered when it met with Tripwire’s Paul Gostick, change auditing is more than just a good idea; it’s a business imperative for the IT organisation that wants to fulfil its business objectives successfully.
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Taking control
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Access all areas
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Taking control
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