BI and BPM: coming together to maximise business benefit
By Alys Woodward
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SOA – same old argument or splendid opportunity advanced?
By Rob Hailstone, Director of European SOA and Application Platforms, IDC
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The next wave of business intelligence
Dan Vesset, IDC, reports on why business intelligence technology is something without which organisations cannot succeed.
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Understand, align and optimise
According to Eric Rogge, VP and Research Director at, Ventana Research, before going ahead with a BI solutions we should evaluate the alternatives against three dimensions of performance.
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Inside out
Business Process Outsourcing (BPO) within the financial sector has mushroomed over the past decade. FST’s Julian Rogers investigates the benefits and pitfalls that institutions face.
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Pushing the right buttons
Ken Rehor, a pioneer in the development of web-based telephony met with FST to tell us more about the technology and what’s next in this field for FSIs.
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Trading up
The online retail foreign exchange (Forex) market is new, fast-growing and, according to Act Forex, “combines the excitement of Las Vegas with the technical analysis of Wall Street.” We asked the company to tell us more.
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Big fish
FST speaks exclusively with Lloyds TSB CTO Christopher Nottage about the bank’s technology strategy and the technical challenges associated with M&A.
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Overdue!
With some UK£7.7 billion of bad debt written-off in 2005. Chris Buckham, Talgentra asks is it time for a review of revenue collection processes?
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Gone fishing! – Increase your catch through compliance
Mark Taylor, Teradata Financial Services, Asia Pacific Region discusses how to best extract real value from risk management
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The enemy within
According to a recent report, incidence of employee fraud has rocketed and, as Simon Bevan, National Head of the Fraud Services Unit, BDO Stoy Hayward, writes, business are accruing ever-greater losses at the hands of their own workers.
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